The best time to plan for a crisis is when everything's going well. The worst time is when the crisis hits.
I learned this lesson the hard way during two years of combat finance operations in Iraq, where I served as the Comptroller for the Office of Security Cooperation-Iraq, managing $33 billion in funds across multiple programs in an active combat zone. When mortars land near your compound or a key funding stream gets suddenly cut, you don't have time to figure out contingency plans. You execute plans you already have.
The same principle applies to your business. Market crashes, key customer losses, supply chain disruptions, regulatory changes, pandemic lockdowns—crises come in many forms, and they never announce themselves in advance. Your financial resilience depends entirely on what you do before the crisis arrives.
Why Most Crisis Plans Fail
Most companies either have no crisis plan or have one that's useless. The useless ones share common characteristics:
- Too Generic: "We'll cut costs" isn't a plan. Which costs? By how much? Who decides? Who executes?
- Too Optimistic: Plans that assume "temporary disruption" rather than "extended catastrophe" underestimate the problem.
- Too Complicated: Fifty-page plans with seventeen approval layers don't work when you need to act fast.
- Never Tested: Plans that look good on paper but have never been stress-tested in realistic scenarios.
- Not Resourced: Contingency plans that require resources you don't have aren't plans—they're wishes.
Effective crisis planning is specific, realistic, executable, tested, and resourced. Let me show you how to build that.
The Financial Scenarios You Need to Plan For
As the CFO for a 140-person squadron managing $125 million in annual operations at Malmstrom Air Force Base, I maintained contingency plans for multiple scenarios. Not because I was pessimistic, but because preparation is the job.
Your business needs plans for these scenarios:
Revenue Shock: Your largest customer leaves. A key product fails. Market demand drops 30% overnight. How long can you survive? What do you cut first, second, third?
Cash Crisis: Your credit line gets pulled. A major payment doesn't arrive. An unexpected expense hits. You have 30 days of cash. What's your plan?
Cost Spike: Key input costs double. Insurance premiums triple. Regulatory compliance requires sudden investment. Where does the money come from?
Key Person Loss: Your top salesperson quits. Your operations manager has a medical emergency. You lose critical institutional knowledge. How do you maintain continuity?
External Shock: Pandemic. Natural disaster. Cyber attack. Supply chain collapse. Something outside your control upends your industry. Now what?
For each scenario, you need specific, pre-approved response plans. Not vague intentions. Actual plans.
The Crisis Planning Framework
During my combat finance deployments, we used a structured approach to contingency planning. It works equally well for civilian businesses.
Step 1: Define Your Trigger Points
What metrics indicate you're entering crisis territory? Don't wait until it's obvious to everyone. Set early warning indicators:
- Cash balance drops below X days of operating expenses
- Revenue decline exceeds Y% for Z consecutive periods
- Key customer concentration exceeds threshold percentage
- Debt covenant ratios approach violation levels
- Accounts receivable aging deteriorates beyond acceptable ranges
These triggers automatically activate your contingency plans. No debate, no delay—just execution.
Step 2: Build Your Decision Tree
For each scenario, map out your response tiers. What do you do at 30 days of crisis? 60 days? 90 days? Each tier should have specific, sequenced actions.
Example Revenue Shock Response Tiers:
Tier 1 (Days 1-30):
- Freeze all non-essential spending
- Defer all discretionary projects
- Accelerate collections efforts
- Review all contracts for early out clauses
- Brief leadership on situation and initial actions
Tier 2 (Days 31-60):
- Implement first round of staff reductions (pre-identified positions)
- Renegotiate major supplier contracts
- Activate backup credit facilities
- Consider asset sales to generate cash
- Communicate with key stakeholders (lenders, investors, board)
Tier 3 (Days 61-90):
- Deeper cost reductions across all departments
- Consider strategic alternatives (merger, sale, wind-down)
- Engage crisis advisors (legal, financial, operational)
- Prepare for potential restructuring scenarios
Notice the specificity. These aren't suggestions—they're pre-approved actions you can execute immediately when triggers hit.
Step 3: Pre-Position Your Resources
In military operations, we pre-positioned supplies, equipment, and contracts so we could respond immediately when needed. You should do the same financially.
Pre-position by:
- Establishing credit facilities before you need them (lenders hate lending in crises)
- Identifying which assets could be quickly liquidated and their likely values
- Creating relationships with potential investors or strategic partners now
- Maintaining updated contact lists for crisis advisors (lawyers, restructuring consultants, crisis PR)
- Documenting where to find critical financial information quickly
The time to build these capabilities is when you don't need them.
Step 4: Document the Playbook
Your crisis plan should fit on 5-10 pages maximum. Include:
- Crisis scenarios and trigger points
- Decision authority (who can activate the plan?)
- Response tiers with specific actions and timelines
- Key contacts (internal and external)
- Communication protocols (who tells whom, when, and how)
- Pre-approved cost reduction targets by department
Store this playbook where key people can access it immediately, even if normal systems are down. Cloud storage with offline backups. Multiple people should have copies.
The Cash Runway Model
The single most important financial tool in crisis planning is your cash runway model. This simple spreadsheet shows how long you can survive under different scenarios.
Build your model with:
- Current cash balance
- Monthly revenue by source (with probability estimates)
- Monthly expenses by category (with fixed vs. variable identification)
- Scenario sliders (revenue drop %, expense reduction %, timeline)
Now you can answer critical questions instantly: If revenue drops 40%, we have X months of runway. If we cut Y expenses, we extend runway to Z months.
Update this model monthly. Review it quarterly with leadership. When crisis hits, you're not building the model under stress—you're just updating variables and executing the plan.
The Human Element
Financial crisis planning isn't just about numbers. It's about people. As a squadron commander, I learned that how you treat people during crisis defines your organization's character and future.
Plan for the human impact:
Communication: Who gets told what, when? Employees before they read it online. Key customers before they hear rumors. Transparent but calm.
Dignity: If you must cut staff, do it with respect and support. Good severance if possible, strong references always, outplacement help. How you handle exits affects everyone who stays.
Leadership Visibility: Leaders are visible and present during crisis, not hiding in offices. You share the pain—leadership takes cuts first, not last.
Focus on Mission: Even in crisis, the core mission continues. What's essential? What serves customers? Protect that.
The Regular Testing Requirement
A crisis plan you've never tested is untested theory, not battle-tested practice. The military runs exercises constantly. You should too.
Quarterly tabletop exercise: Gather leadership. Present a scenario. Walk through your response. Find the gaps. Update the plan.
Annual stress test: Model your actual financials under crisis scenarios. Do the numbers work? Can you really cut what you said you'd cut? Where are you vulnerable?
Every exercise reveals something you missed. Better to find it in practice than in real crisis.
The Peace-Time Actions
The best crisis planning happens during good times through simple discipline:
- Build cash reserves when you're profitable—target 3-6 months of operating expenses
- Diversify revenue so no single customer or product dominates
- Maintain financial agility with variable cost structures where possible
- Keep credit facilities fresh even if you don't use them
- Document processes so they survive people leaving
- Build relationships with potential crisis partners before the crisis
These aren't crisis actions. They're good business practices that create options when crisis comes.
The Bottom Line
After managing finances in combat zones and overseeing hundreds of millions in military operations, I can tell you: The difference between organizations that survive crises and those that don't is entirely about preparation.
You can't predict the crisis. You can't prevent every crisis. But you can prepare for crisis. You can build financial resilience through smart planning, disciplined execution, and regular testing.
The question isn't whether a crisis will come. The question is whether you'll be ready when it does.
Build your crisis plan now. Test it regularly. Update it continuously. Hope you never need it. But know that if you do, you're ready.
That's not pessimism. That's professionalism.
—Gabriel Denny is a retired Air Force Major and fractional CFO who helps businesses build financial resilience before they need it. Learn more at gabrieldenny.com.
Gabriel Denny Financial Services, LLC